Refund Policy
Last updated: October 28, 2026
30-day money-back guarantee. If you bought a UniqueBook and request a refund within 30 days of purchase, we will refund the purchase.
See before you pay
Every book starts with a free preview: you see your characters, the cover and the first pages of the story before you decide to buy. You only pay if you want the full book.
Who handles refunds
UniqueBook is operated by Ancho Solutions LLC, 30 N Gould St Ste N, Sheridan, WY 82801.
How to ask for a refund
Write to [email protected] within 30 days of purchase. Include the email address you used to pay and, if available, the link to your order page. You do not need to request or accept a revision before asking for a refund.
If you added a second illustration style, you can ask for a refund of just that add-on. We then turn off the link to the second-style book; your main book stays available. A refund of the whole order turns off the links to both books.
If something goes wrong on our side
If a paid book or a second-style book cannot be delivered, contact us at [email protected] for help or a refund under this policy.
Digital product
The book is digital: you receive a full digital copy of the book that you can read on any phone or tablet. Nothing is printed or shipped, so there is nothing to return.
Contact
Contact us at [email protected], call +1 (866) 244-6759, or see our Contact page.